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Fintech pilot, Casablanca · Fintech

Gnum Pay

Checkout drop-off down 41%

Client
Fintech pilot, Casablanca
Sector
Fintech
Year
2026
Timeline
10 weeks
Customer paying by card at a counter terminal
Photo: Healthcare professional processes payment using credit card — nenadstojkovicart, CC BY 2.0 · source

The brief

The pilot's checkout was three redirects deep, refused local cards half the time and had no cash option — so most people who started paying never finished.

What we built

  • A single-screen Flutter checkout with the CMI SDK embedded — no more redirect chain
  • Cash-on-delivery and Wafacash options offered side by side with cards
  • A four-question KYC flow that resumes exactly where it was left off
  • Receipts and refunds in French and Arabic with plain-language wording

Stack

  • Flutter
  • CMI SDK
  • KYC

Results

checkout drop-off
−41%
KYC completed
+26%
payment rails live
3

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